SurrealElectronics Get a quote

Phone & Tablet Repair in Central Square, NY

Cracked screen, a charging port that only works at one angle, a battery that's dead by lunch. Bring it in for a free look and you'll get a firm price before anything is touched.

  • Free lookIf it can't be saved, you won't be charged to find out.
  • Firm quote firstNothing is charged without your OK.
  • 90-day warrantyOn the parts we install and our workmanship.

What we fix

  • Cracked or dead screens

    Shattered glass, lines, black or flickering displays, touch that's stopped responding. Digitizer and backlight faults included.

  • Charging ports

    Loose, dirty or dead ports, and phones that only charge at an angle. Often a port, not a whole new phone.

  • Batteries

    Batteries that drain fast, shut the phone off early, or have started to swell. Swollen batteries should be dealt with soon.

  • Liquid damage

    Drops in the sink, the pool or the rain. The sooner it comes in, the better the odds. Don't charge it in the meantime.

  • Tablets & iPads

    Screens, ports and batteries on iPads and Android tablets, including the ones that live in kids' backpacks.

Choosing your part

For some repairs your quote gives you a choice of part quality, for example aftermarket or original. The price follows your choice, and we'll explain the difference. On some newer phones, replacing a part can show a “non-genuine part” message or affect features like Face ID or True Tone; if we expect that, you'll hear it before we start.

Questions

How much will it cost?

Looking at it is free. You get a firm price before any work starts, and nothing is charged without your OK. If we find something that would change the price, we stop and ask first. There's no price list on purpose: two devices that look the same can be very different jobs.

Do I have to give you my passcode?

No. It just lets us test the device properly. If you do, it's visible only to staff and deleted automatically within about a week of pickup.

Will you go through my data?

No. We don't go through your photos, messages, files or accounts, and we open only what we need to test the repair. Back up first if you can, since some repairs can cause data loss.

Is the repair guaranteed?

Yes. Repairs are covered for the period on your invoice, normally 90 days, for the parts we installed and our workmanship. If the same problem comes back, we re-repair it free, or refund that repair if we can't fix it.

Get a price for your repair

Tell us what's wrong and we'll get back to you, usually the same day. Or call or text a photo of the problem.

Serving Central Square, Hastings, Parish, Cicero, Liverpool and the surrounding towns.

Call Text a photo